Refund policy

At Joud Online, customer satisfaction is our priority.

• Returns are accepted within 7 days of delivery.
• Items must be unused, in their original condition, and with original packaging.
• Sale or clearance items are non-returnable unless damaged or defective.
• Refunds are processed after the returned item has been inspected.
• Shipping charges are non-refundable unless the return is due to our error or a defective product.